Fransiska Aurelia Massie
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Activity overview
Latest activity by Fransiska Aurelia Massie-
Fransiska Aurelia Massie created an article,
FAQ: Unable to Log In Using Certain Browsers on Android
Why can’t I log in when using a custom browser on my Android device (e.g., LineageOS Browser)?Some custom or third-party browsers (like LineageOS Browser) may not fully support the security and aut...
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Fransiska Aurelia Massie created an article,
Additional Document Needed for FPG Insurance Claim (Inpatient & Outpatient)
Please fill on these documents for FPG members and submit together with your reimbursement claims. . .
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Fransiska Aurelia Massie created an article,
View Limit and Entitlements/Benefits Details
Step 1 Select Profile card on Home screen, then select the benefit/plan code you would like to view from the dropdown menu (you will see more than 1 plan code if you have multiple benefits/plans) ...
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Fransiska Aurelia Massie created an article,
View E - Card
Step 1 Select & tap on the selected profile card on Home screen Step 2 E-card will show according on the selected profile card
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Fransiska Aurelia Massie created an article,
View Claims Details & History
Step 1 Select the specific Profile card, then select "Claims" on right bottom on Home screen to view the list of member's claims history. Step 2 You will see all the claim history inside. Scroll d...
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Fransiska Aurelia Massie created an article,
Find Nearest Providers
Step 1 Under selected Profile card, choose "Providers" menu on the bottom of Home screen menu Step 2 Tap on "Provider List" on the bottom to view nearest providers Step 3 If you want to...
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Fransiska Aurelia Massie created an article,
Downloading HealthMetrics App
1. Android Google Playstore https://play.google.com/store/apps/details?id=com.healthmetrics.app.global 2. Apple IOS https://apps.apple.com/id/app/healthmetrics/id6743728054
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Fransiska Aurelia Massie created an article,
Reimbursement Claims Submissions
NOTE : if you are member of FPG insurance, please refer to this page for additional document Step 1 Select which Card profile you want to submit claim with on Home screen, then select "Submit new c...
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Fransiska Aurelia Massie created an article,
Link Your Corporate or Insurance Card Profile
Step 1 Select "Add a profile" on Home screen or you can go to "Settings > Manage Profile > Add a profile". Step 2 Then on the next page, enter your Corporate/Insurance Card Number, Cou...
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Fransiska Aurelia Massie created an article,
Frequently Asked Questions
There is 2 Healthmetrics App in Appstrore/Google Play, which one should I download? Please find the app that labelled "HealthMetrics" (NOT HealthMetrics Employee App), or you can refer to the cor...